Privacy Policy
At Driver Training Hub, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our website and services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following information when you use our website or services:
- Personal Identification Information: Your name, email address, phone number, and address when you create an account or make a booking.
- Driving Preferences and Details: Information about your availability, preferred lesson times, and other relevant data to facilitate bookings.
- Instructor or Student Data: Certifications, experience, and other professional details for instructors.
- Communications: Messages, inquiries, and feedback submitted through the contact form or email.
- Technical Data: IP address, browser type, and device information collected through cookies or analytics tools.
2. How We Use Your Information
We use your personal information for the following purposes:
- To facilitate and manage driving lesson bookings and communications.
- To match students with instructors based on preferences and location.
- To send updates, confirmations, and responses to your inquiries.
- To improve and personalize your experience on our website.
- To comply with legal obligations or resolve disputes.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information in the following cases:
- With instructors to arrange lessons and bookings.
- With trusted service providers for hosting, analytics, or payment processing.
- To comply with legal obligations or protect our rights.
4. How We Protect Your Information
We use secure systems and practices, such as:
- Encrypted connections (SSL) for transmitting sensitive data.
- Access controls to ensure only authorized personnel can access data.
- Regular monitoring and updates to address vulnerabilities.
While we strive to protect your data, no system can guarantee absolute security.
5. Your Data Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt-out of marketing communications.
- Withdraw consent for data processing, where applicable.
To exercise these rights, contact us at info@drivertraininghub.com.au.
6. Data Retention
We retain your data as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Afterward, it will be securely deleted.
7. Cookies and Tracking
We use cookies to enhance user experience. You can control cookies through your browser settings.
8. Updates to this Policy
This policy may be updated periodically. We encourage you to review it regularly. Changes will be posted with a revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Driver Training Hub
Email: info@drivertraininghub.com.au
Address: Rockdale, Sydney, New South Wales, Australia